Posted: Jun 7, 2022

Business Development Manager (Statewide)

Salary: $55,000.00 Annually
Application Deadline: Jun 30, 2022
Food & Hospitality

Job Description 


The Connecticut Restaurant Association (CRA) are champions for every restaurant and hospitality business in Connecticut. We unite our industry so that it can speak together with one clear voice. We provide our members with timely information, cost-effective benefits, and a dynamic networking platform. Our industry employs more than 160,000 workers in Connecticut and generates nearly $9 billion in annual sales. The CRA works in partnership with the Connecticut Hospitality Educational Foundation (CHEF) to protect, advance, and educate our growing industry. Learn more at


Our Association is currently looking for an experienced, motivated and results-driven Business Development Manager. The position will report to the VP of Sales & Operations and will be responsible for membership growth, new business development, and event sales & support. The ideal candidate is highly organized, self-motivated, professional, and capable of managing their work-load and prioritizing tasks in a fast-paced work environment. Strong sales background preferred. Though our office is located in Farmington, this is a statewide position so candidate can be based anywhere in the state. This is an excellent opportunity to join a growing organization in a fun and creative work environment.


Membership Sales & Retention

  • Works independently, as well as collaboratively with VP of Sales & Operations, to achieve and exceed Membership revenue goals thru business development, in-person and telephone sales, and relationship management.
  • Works with VP of Sales & Operations to develop, implement and manage prospecting strategy to achieve new member revenue goals.
  • Works with VP of Sales & Operations to grow participation in Allied Member program.
  • Coordinates and hosts new member info sessions including in person events (as allowable) and virtually. Responds to all membership inquiries by phone or email.
  • Supports and maintains all active accounts and relationships with an emphasis on deeper member engagement throughout all regions of Connecticut, including in person engagement.
  • Works with VP of Sales & Operations to develop marketing and communications strategies to increase reach and support business growth.
  • Works with Operations Assistant to ensure accurate entering and onboarding of new members, updating and maintaining member records and accuracy of member directory.
  • Works with Operations Assistant to ensure timely invoicing and entering of payments, including follow up on past due or delinquent accounts.
  • Responsible for weekly and monthly membership reporting.

Event Sales & Support

  • Leverages all CRA events to drive new member sales and engage existing members. Includes special events, legislative events, foundation events, CRA seminars and others.
  • Works with VP of Sales & Operations to increase event participation by new and existing sponsors and developing new partnerships.
  • Responsible for engaging new or prospective members in CRA events, including responding to inquiries and post-event follow up.
  • Provides event support as needed, including assisting with planning and coordination leading up to event as well as event day support.

Other Duties

  • Ensure security, integrity, and confidentiality of data.
  • Provide exceptional customer service by phone and in person.
  • Maintain working knowledge and understanding of all parts of the CRA and relevant issues including legislative, foundation (CHEF, ProStart etc), ServSafe, CRA partnerships and others.
  • Attends CRA meetings as needed.
  • Supports and responds to CRA President & CEO and CRA Board of Directors as needed.
  • Other administrative, event or support tasks. Other tasks as assigned.


  • Minimum of 2-3 years of sales experience in inside, outside or B2B sales. Bachelor’s degree preferred.
  • Minimum of 1-2 years of experience in event management, a restaurant or hospitality setting and/or non-profit management.
  • Highly motivated individual with excellent community, interpersonal, customer service and organizational skills. Candidate must always be committed to providing high quality service through responsiveness to all requests and maintaining a professional demeanor. Comfortable working in a fast paced environment.
  • Maintain proficiency as needed by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
  • Strong computer skills are required, which includes Microsoft Word, PowerPoint and Excel, as well as database management. Additional experience with social media management, website development and graphic design is preferred.
  • Ability to walk or stand for long periods of time during events. Ability to lift 25 pounds without injury.
  • Ability to work nights and weekends as needed, plus a willingness to travel with some of the trips being overnight.
  • Meet all required standards of confidentiality.

Salary will be commensurate with skills and experience. Bonus potential.

To apply for this position to the Connecticut Restaurant Association, please submit cover letter, resume and references via mail or email to the following:

Yvette M. Tavares, VP of Sales & Operations
Connecticut Restaurant Association
270 Farmington Avenue, Suite 142
Farmington, CT 06032